Email whitelist IP address and deliverability

If you are part of an organization using Google Apps - like a school district or an enterprise - and you are trying to send emails via Flashissue to a large number of people in your organization there are 2 things you will need to do (your Google Admin IT person will need to do this):

  1. Whitelist the Flashissue IP addresses with your mail servers  
  2. Add the Flashissue sending domains to your approved senders list

Our domain and IP are as follows:


IP's:
167.89.66.131
167.89.22.184
50.31.34.227

Domains:
em.fls453mail.net
em.mtaflash.com
sg.fissuemail.com
em.mtaf1001.com


This will help ensure better deliverability of your emails.

Whitelist IPs


You will need to email us at support@flashissue.com and request the IP address(es) that have been assigned to you by Flashissue.

Here's the instructions from the Google support site:

An email whitelist is a list of IP addresses from which your users expect to receive legitimate mail. When you add an IP address to your email whitelist, mails sent from this IP address will generally not be marked spam. To instead approve specific senders based on their email address or domain name, create an approved sender list using the Spam setting.

Please note that email whitelist is not exclusive. If you create a whitelist for your Google Apps account, it will affect your entire domain. There's currently no functionality in place for you or your users to only receive mail from a self-defined list of senders.
To add IP addresses to your email whitelist:
Sign in to the Google Admin console. 
From the dashboard, go to Google Apps > Gmail > Advanced settings. 
In the Organizations section, highlight your domain.
In the Email whitelist section, enter the IP addresses of your contact's domain host to make sure any mail originating from these IP addresses are not labeled spam. If you would like to add more than one IP address, enter an IP range in CIDR notation or separate each IP address with a comma.
Click Save changes.
This feature is not available in the legacy free edition of Google Apps. More from Google Support - https://support.google.com/a/answer/60751?hl=en

Approve Flashissue as a sender


You will need to email us at support@flashissue.com and request the Flashissue sending domains.

From the same admin panel add the Flashissue sending domains to your approved of senders. Click the Configure button.

Approve Flashissue as a sender


You will need to email us at support@flashissue.com and request the Flashissue sending domains.

From the same admin panel add the Flashissue sending domains to your approved of senders. Click the Configure button.

Have more questions? Submit a request

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